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Foxconn Doesn't Know Why the Suicides are Happening
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Terry Gou says he has no idea why so many of his employees are killing themselves. Gou is the founder and chairman of Foxconn, the world's largest electronics contract manufacturer—the maker of iPhones and iPads for Apple (AAPL), computers for Dell (DELL), and countless other devices for well-known high-tech customers around the world. So far this year, 10 Foxconn workers have committed suicide. "From a logical, scientific standpoint, I don't have a grasp on that," Gou told reporters on May 27 at a press conference at the company's vast production facility in Shenzhen, China. "No matter how you force me, I don't know."
Ask around among the more than 250,000 workers at the Shenzhen complex, and you'll find explanations. One 21-year-old assembly-line worker, who asked that his name not be used, says conditions at Foxconn make his life seem meaningless. He says conversation on the production line is forbidden, bathroom breaks are kept to 10 minutes every two hours, and workers get yelled at frequently.
Meanwhile, work goes on in Shenzhen. Foxconn's facility is three square kilometers (1.16 square miles) and is crisscrossed by tree-lined streets with a fountain at the center. There's a hospital and a collection of restaurants. Workers live in dormitories, eight to ten people to a room. The company provides worker counseling, according to supervisor Geng Yubin. "For many of the young people who are here, this is the first time they've been away from home," Geng says. "Without their families, they're left without direction. We try to provide them with direction and help."
Foxconn says it's taking other steps to get the situation under control. It has installed netting around outdoor stairwells of dormitory buildings to prevent people from jumping. Workers will also be getting a 30 percent raise. The additional money may not be enough to prevent further tragedies, says Xiao Qi, a college graduate who works at Foxconn in product development. He earns 2,000 yuan a month, or $293, more than twice as much as a line worker. "I do the same thing every day," says Xiao, who says he has considered suicide. "I have no future."