Albion Knight
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- Joined
- Nov 25, 2006
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Sony PS3 Red Light of Death
Working at Best Buy one of my jobs testing the equipment. That the customers bring in and say aren't working. On Saturday a customer brought in a PS3 that had a blinking Red light and wouldn't power on to a functional state.
Now in case you don't know the PS3 has a switch on the back that powers it on and off. The switch in the front toggles between stand by and active modes. Presumably this is so customers can play their Blu-Ray discs without the usual delay. Blu-Ray drives take a while to start up.
I turned on the power and the system and it started up in stand by mode. Next I pressed the "power button" that brings it into active mode. It went red then yellow then switched to a blinking Red light. I did this over and over and over again with the same results
I powered it on and off again and still no Luck.
Now the only reason that I tried to get it to boot so many times is because the guy had a game in the drive and there is no way to release it the way you can a regular CD because it's a slot loading drive. I did about a ten minute search on the web and all I came up with were people saying how to disassemble the thing and I didn't want to mess with his warranty even though he had a service plan with Best Buy. If we destroyed it trying to get the disco out it would be more costly than just replacing the game which is what we did (not that any other Best Buy would do that.) I glad they did that for him though.
So I called Sony and waited on hold for around fifteen minutes. We weren't busy fortunately. I ask him if there was anything we could do to get the system running again and he gave me the standard power off in the back and restart it. Which I had already done. I then asked him how do get the disco out of the drive and they told me it can't be done unless you can get it to successfully to start. Fortunately with Sony's low failure rate there is little to worry about but If I get one of them I'm going to make sure I don't leave any discs in the drive.
Working at Best Buy one of my jobs testing the equipment. That the customers bring in and say aren't working. On Saturday a customer brought in a PS3 that had a blinking Red light and wouldn't power on to a functional state.
Now in case you don't know the PS3 has a switch on the back that powers it on and off. The switch in the front toggles between stand by and active modes. Presumably this is so customers can play their Blu-Ray discs without the usual delay. Blu-Ray drives take a while to start up.
I turned on the power and the system and it started up in stand by mode. Next I pressed the "power button" that brings it into active mode. It went red then yellow then switched to a blinking Red light. I did this over and over and over again with the same results
I powered it on and off again and still no Luck. Now the only reason that I tried to get it to boot so many times is because the guy had a game in the drive and there is no way to release it the way you can a regular CD because it's a slot loading drive. I did about a ten minute search on the web and all I came up with were people saying how to disassemble the thing and I didn't want to mess with his warranty even though he had a service plan with Best Buy. If we destroyed it trying to get the disco out it would be more costly than just replacing the game which is what we did (not that any other Best Buy would do that.) I glad they did that for him though.
So I called Sony and waited on hold for around fifteen minutes. We weren't busy fortunately. I ask him if there was anything we could do to get the system running again and he gave me the standard power off in the back and restart it. Which I had already done. I then asked him how do get the disco out of the drive and they told me it can't be done unless you can get it to successfully to start. Fortunately with Sony's low failure rate there is little to worry about but If I get one of them I'm going to make sure I don't leave any discs in the drive.
